Candidate Consent

When you apply for a role or upload documents through Citizens Care Connect, you may be asked to provide consent for specific processing activities. This page explains what those consents cover.

Profile and application sharing

By applying to a role, you consent to Citizens Care Connect Solutions sharing your candidate profile, application, and relevant credential and compliance status with the organization offering that role, for the purpose of evaluating your application.

Credential verification

You consent to Citizens Care Connect Solutions reviewing the licenses, certifications, and documents you upload, verifying them with issuing authorities where applicable, and tracking their expiration to support compliance.

Background and screening checks

Where a role requires it, you may be asked to provide separate, explicit consent for background, reference, or exclusion-list checks conducted by Citizens Care Connect Solutions or an authorized provider. These checks are only run after you consent, and you will be told what is being checked.

Withdrawing consent

You can withdraw consent for future processing at any time by contacting us, though this may mean we cannot continue to process certain applications. Some records may be retained where required by law or by an organization’s obligations.

For more detail, see our Privacy Policy.